Store Policies

A quick summary of how buying from Olive & Ash works. The full details are in the linked policies.

  • Shipping: free standard shipping to the US on orders of $70 or more (every item in the store). Please allow 10–20 business days for delivery. Shipping Policy
  • Returns: return unused items in their original packaging within 30 days of delivery; return shipping is paid by the customer. Return Policy
  • Damaged or faulty items: replaced or refunded at no cost to you if you contact us within 30 days of delivery.
  • Terms: Terms and Conditions
  • Privacy: Privacy Policy
  • Contact: lumierecreater@gmail.com